Current Positions Open

General Hiring

Digital Minds BPO is a leading global business process outsourcing (BPO) company offering full-suite outsourcing services to businesses around the world. If you are a highly motivated individual who can meet Digital Minds BPO's high standards, then we want to hear from you.

Leave your details with us for an opportunity to be contacted once we have a vacant position. Our job positions are filled up fast. Once we have a vacant position, we will contact you by email or phone. We look forward to hearing from you!

Naga City, Camarines Sur, Philippines Regular

Content Writer

We are looking for a prolific and talented content creator to write and produce various types of content regularly, to expand our company’s digital footprint, awareness, subscribers, and sales. This role requires a high level of creativity, adaptability, attention to detail, and advanced project and time management skills.

Naga City, Camarines Sur, Philippines Regular

CSR (Sales Account)

Join Digital Minds and become part of a passionate and inquisitive team that is dedicated to constant improvement. We thrive on challenges and are constantly seeking innovative solutions. With clients spanning the Pacific, Asia, and North America, we have a global perspective and a collaborative approach to achieving extraordinary results. Our commitment to continuous improvement has fueled exponential growth, demonstrating our unwavering dedication. At DMI, we foster a culture that embraces unconventional thinking and empowers you to discover your highest potential. Come join us on this exciting journey!

Naga City, Camarines Sur, Philippines Regular

Sales Advisor

We are seeking a highly organized and customer-focused Sales Support Representative to join our team. The Sales Support Representative manage outbound calls to existing and potential customers with the intent of promoting and selling products/services, gathering customer information, or providing follow-up support.

Naga City, Camarines Sur, Philippines Regular

HR Officer

We are looking for a skilled HR Officer who will recruit, support, and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work.

If you are passionate about HR and highly efficient, give us a chance to meet you. We expect you to have knowledge of various HR functions. We want to see a committed and approachable individual and be impressed with your character and skills.

The goal will be to provide excellent assistance and support to employees and managers.

Naga City, Region V, Philippines Regular

Chat Support Representative

We are looking for skilled candidates with excellent interpersonal skills for our Customer Chat Support (Non-Voice) position. If you have a big heart, and excellent English, this job is for you.

Naga City, Camarines Sur, Philippines Regular

Financial Analyst

Qualifications:
• Minimum of 3yrs BPO experience
• Experience in Quickbooks and SQL is highly recommended
• Experience in Excel
• In-depth knowledge in end-to-end bookkeeping.
• Attention to detail
• CPA certificate is a plus but not required
Responsibilities:
• Prepares monthly / quarterly financial reporting to support management review and analysis.
• Analyze Financial Reports
• Develop Cost Savings or Growth Opportunities
• Manage record billings
• End-to-end Bookkeeping
• Any other related tasks

Naga City, Region V, Philippines Regular

Social Media Moderator

Role Overview:
• The Social Media Moderator will manage and respond to comments and messages on our social media platforms, including Facebook, Twitter, Instagram, and TikTok.
• The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to handle interactions in a professional and engaging manner.

Naga City, Region V, Philippines Regular

Social Media Outreach Support

Role Overview:
• As a Social Media Outreach Support, the main responsibility will be to manage and expand influencer marketing efforts.
• Will be responsible for the outreach, negotiation, and content verification processes with influencers on Instagram.
• The goal will be to build relationships that align with campaign’s brand vision and ensure high-quality content promotion.

Naga City, Bicol, Philippines Contract

Chat Support Representative

Responsibilities:
• Monitor chat and email support channels for customer requests
• Respond to customer requests with an understanding of the product
• Escalate issues when necessary
• Maintain an understanding of the customer journey
• Provide a high level of customer service by proactively engaging customers on the site.
• Perform Non Voice various tasks

Job Description
• We are looking for a customer-friendly, energetic, motivated Customer Chat Support Rep (CCSR) to join our team.
• The selected candidate will help answer inquiries from customers via Live Chat and Email.
• Other duties as assigned.

Skills and Qualifications:
• Excellent English written communication skills
• Ability to multi-task and handle several customers simultaneously during a fast-paced day.
• High level of attention to detail.
• Strong computer skills and accurate data entry skills.
• You look adversity in the face and laugh at it and power through it, not taking no as an answer.
• Can work on a shifting schedule
• Minimum of 2 years BPO Experience are welcome to apply!

Naga City, Bicol, Philippines Regular

Team Lead

About the Role: As a Team Leader, you will oversee a team professionals and play a crucial role in driving our team's success. Your responsibilities will include:
• Providing guidance, direction, and support to team members.
• Setting clear goals and objectives for the team and ensuring they are achieved.
• Motivating team members to perform their best and fostering a positive work environment.
• Collaborating with other departments to ensure seamless operations.
• Monitoring team performance and implementing strategies for improvement.
Qualifications:
• Proven leadership experience in various campaigns.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and decision-making skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Minimum of 2 years Team Leading Experience
• Onsite Set-up, Location: Naga City, Bicol
• CAN START ASAP

Naga City, Bicol, Philippines Regular

HR Manager

About the Role: As the HR Manager, you will be at the forefront of our people-centric initiatives. Your responsibilities will include:
• Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Overseeing recruitment and talent acquisition processes to attract and retain top talent.
• Managing employee relations, including conflict resolution and performance management.
• Designing and implementing employee development programs and training initiatives.
• Ensuring compliance with labor regulations and company policies.
• Nurturing a positive and engaging work culture that reflects our values.
Qualifications:
• Proven experience as an HR Manager or similar role, with a deep understanding of HR functions and best practices.
• Strong leadership and interpersonal skills, with the ability to build rapport and trust at all levels.
• Excellent communication and negotiation skills.
• Strategic mindset with the ability to analyze complex situations and recommend effective solutions.
• Bachelor’s degree in Human Resources Management or related field; HR certification is a plus.
• With Minimum of 3 years of relevant experience

Naga City, Bicol, Philippines Regular

HR Generalist

About the Role: As an HR Generalist, you will play a pivotal role in supporting various HR functions across the organization. Your responsibilities will include:
• Assisting with recruitment and onboarding processes, ensuring a positive candidate experience.
• Managing employee relations issues and providing guidance on HR policies and procedures.
• Supporting performance management processes, including goal setting and performance reviews.
• Administering employee benefits programs and assisting with payroll processing.
• Contributing to HR projects and initiatives aimed at enhancing employee engagement and satisfaction.
Qualifications:
• Proven experience in an HR role or related field, with a solid understanding of HR practices and employment laws.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer-service orientation.
• Bachelor’s degree in Human Resources Management or related field preferred.
• With Minimum of 1 year of relevant experience

Naga City, Bicol, Philippines Regular

See Website
Privacy Policy Powered by HR Partner - Cloud HR Software