Sales & Admin Support Specialist
Naga City, Region V, Philippines
Digital Minds BPO, Inc. is looking for a proactive Sales and Admin Support Specialist to streamline operations and support sales in our fast-paced 3PL business. If you're self-motivated and ready to make an impact, this is your opportunity to grow and thrive with us. Let's make things happen together!
Key Responsibilities:
CRM Management (Freshsales):
📊 Enter and update leads, contacts, and
deals across multiple sales pipelines.
📧 Trigger automated email sequences and follow-up tasks to nurture leads
🔄 Track progress and update records across three operational pipelines to ensure accurate reporting
Customer & Lead Communication Support:
☎ Respond to inbound
email inquiries using pre-drafted templates and intake forms
📞 Pre-qualify leads and assist with scheduling discovery calls
📅 Manage and coordinate calendars for both leadership roles to ensure smooth scheduling
Data Entry & Documentation:
📝 Accurately input client
data such as pallet counts,
inbound/outbound frequency,
and storage duration.
📂 Maintain and organize
shared documentation on Google Drive for easy access and collaboration
Sales Support Responsibilities:
Conduct lead generation
research by finding and validating
company and contact data
🌍 Organize prospects by vertical or geography, ensuring
data is segmented efficiently
📤 Upload qualified contacts into CRM (Freshsales) to streamline outreach
☎ Utilize tools like Apollo and LinkedIn Sales Navigator for research purposes
Digital Listing &
SEO Support:
Complete warehouse
listings and business
profiles on logistics
marketplaces and directories
🌐 Submit information to digital partners
that contribute to SEO and online business visibility
Calendar & Admin
Task Coordination:
🕒 Protect specific calendar blocks and manage scheduling efficiently
📅 Send meeting reminders, prep materials, and summaries to ensure timely communication
Working Style & Tool Use:
⚡ Proactive in anticipating needs, flagging issues,
and moving forward
without constant direction
Direct and communicative, comfortable providing feedback
and asking clarifying questions when necessary
Working knowledge of Google Workspace (Gmail, Google Drive, Google Docs/Sheets) and Microsoft Teams for communication and
task coordination
 |
Requirements:
✅ Strong organizational skills and the ability
to manage multiple
tasks simultaneously
✅ Excellent
written and verbal
communication skills in English
✅ Proficiency in Google Workspace tools (Gmail, Google Docs/Sheets)
✅ Experience with CRM tools like Freshsales (preferred) or similar platforms
✅ Familiarity with sales research tools
like Apollo or LinkedIn Sales
Navigator is a plus
✅
Self-motivated, proactive, and capable of working independently while managing tasks
effectively
If you are ready to make an impact and lead a talented team, we want to hear from you!
Apply now and take the next step in your career journey with Digital Minds BPO Services Incorporated.
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