Social Media Specialist

Naga City, Bicol, Philippines
Regular

Social Media Specialist

Naga City, Camarines Sur, Philippines

Urgent Hiring!

On-site | Naga City

Position Overview:

The Social Media  Specialist  will be responsible for managing and executing the day-to-day content strategy for our official social media accounts. This includes creating and scheduling high-quality posts, managing audience engagement, tracking performance analytics, and ensuring our online presence remains professional and consistent. You’ll be working with clear SOPs, brand guidelines, and a supportive team at one of the fastest-growing BPO companies in the industry.


Key Responsibilities:

  • Content Creation & Scheduling
    Design, create, and schedule daily posts (images and short video clips) aligned with brand guidelines and platform best practices.

  • Community Management & Engagement
    Interact with followers, respond to messages and comments, and build a vibrant and engaged community.

  • Social Media Monitoring & Moderation
    Monitor activity across all platforms, identifying engagement opportunities while maintaining a positive and respectful online space.

  • Performance Analytics & Reporting
    Use provided tools to track key metrics, prepare performance reports, and offer insights for continuous improvement.

  • Basic Graphic Design
    Produce branded visuals using basic design tools to enhance social media content.

  • Short Video Creation
    Edit and publish short-form video content for TikTok and YouTube Shorts based on current trends and brand voice.


Qualifications:

  • Minimum 2 years of hands-on experience in social media management.

  • Strong knowledge of social media platforms: Instagram, TikTok, Pinterest, and YouTube Shorts.

  • Experience with content scheduling tools and analytics platforms.

  • Proficient in basic graphic design tools (e.g., Canva, Adobe Spark).

  • Familiarity with short-form video editing apps (e.g., CapCut, InShot, Adobe Premiere Rush).

  • Excellent written communication skills and attention to detail.

  • Ability to follow SOPs and work independently in a fast-paced environment.

  • Creative mindset with an eye for trends, aesthetics, and audience engagement.

    ONSITE SET UP ONLY!!!  

    Willing to work ASAP!!!



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