Care Navigator Clinical Background

📢 WE ARE HIRING!🏢

🤱 Position: Care Navigator (Clinical Background)

✅ Competitive Salary Package

🎁 Hiring Incentive
🚚 One-Time Relocation Bonus for Successful Hires Outside the Bicol Region!
Candidates who are successfully hired and are relocating from outside the Bicol Region may be eligible for a One-Time Relocation Bonus to support their relocation to Naga City.

🩺 Position Overview
Join our growing team and support pregnant and postpartum mothers through a leading U.S.-based digital maternal health platform.
As a Care Navigator (Clinical Background), you will leverage your clinical knowledge and hands-on healthcare experience to provide compassionate patient support, guide mothers throughout their maternal health journey, conduct follow-ups, and help coordinate care while working within established navigation protocols.

💼 What You'll Do
🤱 Provide personalized care navigation and support to pregnant and postpartum mothers.
🩺 Apply your clinical judgment to patient questions while remaining within the scope of the Care Navigator role.
📞 Conduct patient follow-ups through phone calls and messaging to monitor patient needs and engagement.
📝 Accurately document all patient interactions and care activities within the client's systems.
🔒 Ensure strict compliance with HIPAA regulations and maintain patient confidentiality at all times.
✅ Required Qualifications
🩺 Active PRC License as a Registered Nurse (RN) or Registered Midwife (RM).
🏥 Demonstrated clinical experience with actual years of patient care practice. A PRC license alone does not qualify.
🗣️ Strong English communication skills with the ability to confidently and empathetically communicate with patients over the phone.
💙 Excellent interpersonal skills, compassion, and professionalism when assisting patients.
📍 Willing to work onsite in Naga City, Bicol.


⭐ Preferred Qualifications
👶 Experience working with pregnant and postpartum patients.
🌐 Experience in maternal health, women's health, community health, telehealth, or U.S. healthcare environments is an advantage.
💻 Experience with patient documentation and digital healthcare platforms is a plus.


📩 How to Apply
📍 Visit us at:
3F Greenwood Magsaysay Bldg.
Magsaysay Avenue, Naga City
(In front of BDO Magsaysay, near Rotunda)
📧 Send your resume to:hr@dmibpo.com
Join Digital Minds BPO, Inc. and use your clinical expertise to make a meaningful impact in the lives of mothers and families through compassionate, patient-centered care.