Behavioral Health Patient Navigator

📢 WE ARE HIRING!

🩺 Position: Behavioral Health Patient Navigator

✅ Competitive Salary Package

🎁 Hiring Incentive
🚚 One-Time Relocation Bonus for Successful Hires Outside the Bicol Region!
Candidates who are successfully hired and are relocating from outside the Bicol Region may be eligible for a One-Time Relocation Bonus to support their relocation to Naga City.

🩺 Position Overview
Join our growing team and support a U.S.-based maternal health platform dedicated to improving the well-being of pregnant and postpartum mothers.
As a Behavioral Health Patient Navigator, you will provide non-clinical patient support by interpreting standardized mental health screening results, conducting follow-up phone calls to clarify patient responses, and connecting patients with appropriate external resources when needed.

📌 Please Note: This is NOT a therapy, counseling, or diagnostic role.

📋 Key Responsibilities
✅ Interpret and review standardized mental health screening results.
✅ Conduct professional follow-up phone calls to clarify patient responses.
✅ Connect patients with appropriate external support resources based on established protocols.
✅ Accurately document patient interactions and outcomes in the client's systems.
✅ Maintain strict compliance with HIPAA and patient confidentiality standards.

✅ Required Qualifications
🩺 Registered Psychometrician (RPm) with an active PRC License
OR
🩺 Registered Nurse (RN) or Registered Midwife (RM) with documented experience in perinatal mental health.
🗣️ Excellent spoken English and confidence in handling phone conversations (required).
💙 Comfortable discussing emotionally sensitive topics with patients in a professional and empathetic manner.
📍 Willing to work onsite in Naga City, Bicol.
⭐ Preferred Qualifications
👶 Experience working with pregnancy and postpartum populations.
🌐 Previous telehealth or U.S. healthcare experience is an advantage.
❌ Applicants Who Do Not Meet the Minimum Requirements
• Psychology degree without RPm licensure
• Internship-only mental health experience


📩 How to Apply
📍 Visit us at:
3F Greenwood Magsaysay Bldg.
Magsaysay Avenue, Naga City
(In front of BDO Magsaysay, near Rotunda)
📧 Send your resume to:hr@dmibpo.com
Join Digital Minds BPO, Inc. and help make a meaningful impact on maternal mental health through compassionate, patient-centered care.